Energy &

Healthcare &

Finances &

Leadership

Banco do Brasil: Leading Cross-functional Design Teams to Accelerate Innovation

I led three multidisciplinary design teams working across distinct solution spaces while coordinating ten designers, aligning strategy, delivery and design quality across the initiative.

A remote prioritization of product backlog

During the COVID pandemic, the best way to help a customer in another state in the country to prioritize their backlog was to do this remotely. 

Reducing Energy Loss Through Better Decisions

I was part of a team of designers who helped a subsidiary of a large multinational in the energy area to reduce their losses by more than 20%.

Building Confidence Through Validation

The validation stage in the projects I work on is an important stage. In this case (which is anonymized due to NDA issues), we had a short deadline for delivering an MVP and a design testing stage had been disregarded by the sponsor.

I use design to help teams understand complex problems and make better decisions.

Simplifying the Hospital Check-in Experience

Think about this. You go to a hospital with a huge migraine. All you want is to be taken care of and let that pain leave you alone. But instead, you have to give a lot of information about where do tou live, you health insurance number e things like that. Sometimes you need to wait for you insurance to allow before you to be assisted. It’s this situation which we need to work to get better.

Designing Better Healthcare Experiences

To be a healthcare professional is already complicated. They don’t need to have a complicated system to deal with.

Enabling Healthcare Teams to Build Their Own Protocols

I, Daniela Falcone and a multidisciplinary team past for many design steps to create a What You See Is What You Get form builder designed for doctors and nurses with restricted computer skills to create their own care protocols.